Finding Serenity Day Spa
Frequently Asked Questions
1. Do I have to undress to get a massage?
You will be asked to undress to your level of comfort. Therapist will leave the room for a few minutes letting you get under the blankets. Before reentering the room, he will knock and make sure you are ready.
Licensed Massage Therapists must ensure that clients are always properly covered by a sheet or towel, genitals will never be exposed and only the specific areas being massaged will be uncovered.
2. Can I get a massage if I'm pregnant?
Yes, you can receive massage for the duration of the entire pregnancy.
3. Do I have to disclose my health history when getting a massage?
You will be asked to fill out a general health history form. Your therapist will review it with you to insure massage is indicated.
4. Are same day appointments available?
Same day appointments are sometimes available. However, our therapists tend to get booked so we recommend booking ahead of time.
5. How can I schedule an appointment?
-Call us at 985-503-8816 and we will be happy to find a time that works for you!
**A credit or debit card is required to reserve an appointment, however you are not charged for the service until after your appointment is completed. You may choose at that time to use a different form of payment, if desired.
6. What happens if I am late for my appointment?
You will receive the remainder of your time out of respect for the therapist time and other clients with a following appointment. Full payment for your scheduled services will be expected.
7. What do I do if I need to cancel my appointment?
If you need to reschedule your appointment, Please call as soon as possible. 985-503-8816.
Cancellations without 24 hour notice may result in a charge for your session, as that time has been set aside specifically for you.
8. What if I fall asleep, snore or drool during my massage?
This is very common during a massage and is nothing to be embarrassed about. Just take it as a sign that you are enjoying the relaxation!
9. I'm attracted to my therapist, can I ask him/her out?
Our professional code of ethics require clear boundaries and massage therapist-client relationships must be kept professional, or be terminated if things become personal. Additionally we have a zero tolerance policy and any sexual advances, innuendo, or inappropriate touching is grounds for immediate termination of your session.
10. What if I get aroused or get an erection during my massage?
Arousal is a natural parasympathetic response, so do not feel guilty. However, understand that it was not your massage therapist's intention to arouse you. Our professional code of ethics require clear boundaries. If there is a distracting technique or motion (i.e. rocking the torso) that aroused you, it is okay to tell your therapist to stop that motion. Just to be clear, we have a zero tolerance policy and any sexual advances, innuendo, or inappropriate touching is grounds for immediate termination of your session.